The peak-end rule reveals we judge experiences primarily by their most intense point and their conclusion, largely ignoring duration. This mental shortcut:
This pattern shapes our choices about which experiences to repeat, despite being mathematically irrational. It explains why unpleasant necessities from medical procedures to customer service interactions can be improved dramatically by managing peaks and endings rather than duration.
1
16 reads
CURATED FROM
IDEAS CURATED BY
<p>Ever wonder why you make snap judgments that later seem irrational? This groundbreaking book reveals how your mind operates on two levels: the fast, intuitive System 1 and the slow, deliberate System 2. Nobel Prize-winning psychologist Daniel Kahneman explains why we make predictable errors and how our biases influence decisions from the grocery store to the stock market. It's not about becoming perfectly rational—that's impossible—but about recognizing when your thinking is leading you astray and knowing when to slow down.</p>
“
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates