He reminded me nothing always have to be so serious.
Laughter was this leader’s secret weapon. Tense meeting? A well-timed joke lightened the mood. High-pressure project? A quick laugh kept us sane. While I sometimes wished for more hands-on support, their ability to defuse stress taught me that a relaxed team is a creative team.
Lesson: Culture matters. If people are too afraid to breathe, they’ll never take risks—or do their best work.
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Customer Quality Management | Organisational Coaching | Quality & Leadership Writer I help quality teams and leaders bridge the gap between process excellence and people potential.
Leadership isn’t one-size-fits-all. Over my career, I’ve worked under (and learned from) five very different leaders—each with their own strengths, quirks, and lessons. Here’s how they influenced the person I am today.
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