This one wasn’t afraid to own their authority.
This leader didn’t shy from hierarchy. Phrases like "I’m the manager" or “She works for me" rubbed me the wrong way—after all, we all work for the business, not a person.
But beneath the ego, there was a lesson: Unshakable self-belief.
I have learned this way that: Confidence isn’t arrogance. You don’t have to shout your title, but you should know your worth.
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Customer Quality Management | Organisational Coaching | Quality & Leadership Writer I help quality teams and leaders bridge the gap between process excellence and people potential.
Leadership isn’t one-size-fits-all. Over my career, I’ve worked under (and learned from) five very different leaders—each with their own strengths, quirks, and lessons. Here’s how they influenced the person I am today.
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